rvandyke.com
Technical Documentation Consulting and Outsourcing
4644 Geary Boulevard
San Francisco, CA    94109
Send me email
PH: 415.671.9584
Value proposition
The proven ability to:
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Cost-effectively deliver high-quality, single-source print and online documentation solutions.
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Quickly identify target audiences and help focus information transfer requirements.
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Quickly assimilate and integrate with client processes, procedures, and work flows.
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Efficiently collaborate with all parts of the client organization.
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Deliver professionally structured and organized project files and meta-documentation.
Documentation service offerings
The proven ability to efficiently design, develop, and deliver single-sourced print and online versions of:
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Installation guides, quick-start guides, end-user guides, context-sensitive online help systems.
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Functional specifications, database references, API References.
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Training materials for technical and non-technical audiences.
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Product descriptions, technical bulletins and advisories, application notes.
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Templates and tools, including templates for Adobe FrameMaker and Microsoft Word, Quadralay ePublisher Pro projects, and style guides.
Primary authoring tools
The proven ability to efficiently use a broad range of authoring and process management tools, including:
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Madcap Flare 6, Adobe FrameMaker (IXgen), Adobe Acrobat, Microsoft Office (Word, Excel, PowerPoint, Access), OpenOffice.
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Quadralay WebWorks Publisher, Quadralay ePublisher Pro, RoboHELP.
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Adobe Illustrator, Inkscape, Microsoft Visio, Adobe Photoshop, GIMP, Jasc PaintShop Pro, FullShot, SnagIt.
Related technologies and tools
The proven ability to efficiently use various technologies and platforms, including:
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HTML, XHTML, XML, and text editing tools including Macromedia Dreamweaver, Nvu, jEdit, vim, sed, awk.
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BSD UNIX, Red Hat and Ubuntu Linux, Apple, Windows, VMware, WINE.
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Intel, Motorola, DEC, and Tymnet assembly languages. C, C++, Java, Fortran, Basic. SQL. VisualBasic.
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NetBeans, Eclipse, and Visual C++ IDEs. FTP, Putty SSH. Bugzilla, CVS, StarTeam, SharePoint.